Delivery & Returns
Delivery
UK:
2nd class post: Free on orders over £30 or £3 for orders under £30 (2-5 working days).
1st class post: £4.50 (1-2 working days)
We send all UK orders via Royal Mail. If you place your order by 2pm Monday to Friday we will dispatch the same day (excluding bank holidays). If you order after 2pm on a Friday or at the weekend, we will dispatch on the following Monday. 2nd class post usually takes 2-5 working days after dispatch and 1st class post 1-2 working days after dispatch, however delivery times are not guaranteed.
USA:
Free on orders over £30 or £3 for orders under £30.
Items ordered will be dispatched from our warehouse in Utah the next working day.
Rest of World:
Delivery to anywhere outside of the UK or USA costs £10 per order.
Gift Wrap
Our gift-wrap service is £4 per item. We will package your gift in our printed box and send to the address of your choice. You can add a personalised gift message.
If you would like a gift box so that you can wrap your own gift at home, this costs £1 per box. The gift box will be sent flat-packed with your order.
Returns
Please contact us if you wish to cancel your order. If you wish to return your order for refund or exchange, please send the item in unused condition to: Lazy Baby, Westacott Road, Barnstaple, EX32 8AW. (Customers in the USA should contact us for the returns address). You will need to pay the postage to return it to us. In the unlikely event that you receive an incorrect or faulty item, please contact us at smile@lazybaby.co.uk and we will resolve the problem for you.